e2e Total Loss Vehicle Management has partnered with two roadside recovery agents, currently classified by the government as essential services, that will collect and deliver priority total loss vehicles to member sites in the e2e network.
The company’s members will no longer collect total loss vehicles on behalf of e2e clients, in order to keep their staff safe and reflect the national goal to reduce the spread of Coronavirus.
e2e Member sites will be storing vehicles free of charge until restrictions are lifted and normal business can be resumed.
Under this new Emergency Recovery Assistance service, priority vehicles are classified as those relating to key workers or those which are distressed or abandoned or accruing storage charges.
Vehicles located at home addresses or parked in free storage will not qualify for this service and normal collections by the e2e network will resume once government restrictions have been lifted.
e2e has also suspended all auction activity, temporarily, to ensure the best returns for clients and to protect staff and the public.
Neil Joslin (pictured), e2e chief operating officer, said: “The Coronavirus pandemic is unprecedented and the e2e network is united and committed to playing its part in the UK recovery by following the government’s instructions. We are a service provider and proud of the service we provide in usual and sometimes unusal circumstances. We will do all we can to reduce unnecessary risk to our people and our clients and to help stop the virus spreading. To do otherwise would be irresponsible at best. Needless to say, we are maintaining regular communication with clients, our network members, staff and suppliers throughout these challenging times.”