Fleet News

Road safety campaign urges drivers to act on vehicle safety issues

Fleet news logo

The Driver and Vehicle Standards Agency (DVSA) has launched a nationwide campaign urging drivers to check that their vehicles, parts or accessories aren’t one of the 2.6 million vehicles in Great Britain subject to a safety recall.

Manufacturers should recall vehicles when they become aware of a safety problem. The manufacturer carries the repairs out free of charge and DVSA oversees the recall system.

DVSA chief executive Gareth Llewellyn said: “DVSA’s priority is to protect you from unsafe vehicles and drivers.

“We closely monitor the recall process to ensure that faults are communicated to vehicle owners and repairs are carried out in a timely manner.

“If you have concerns about the safety of your vehicle or are unhappy with a manufacturer's response to your enquiry, then it’s important that you let us know so we can investigate.” 

To raise awareness, DVSA will use social media to issue alerts highlighting specific vehicle recalls, with a focus on encouraging people to share the details with their friends and family. This new approach will support the existing DVSA email alerts service.

Later in 2017, information about vehicle recalls will be added to DVSA’s MOT history check service, enabling consumers to see any recalls that have affected individual vehicles.

When a vehicle is recalled, manufacturers might also give advice on any steps the driver can take to help keep them and their family safe until they make the repairs. DVSA is encouraging drivers to follow this advice.

Some vehicle parts and accessories, such as child car seats and tyres, aren't registered to drivers in the same way as vehicles, so manufacturers can't always trace the owner.

It's vital that all drivers check for safety recalls that affect their vehicle, its parts or accessories. They can visit www.gov.uk/vehicle-recall to check for recalls. Repairs or replacements are usually free of charge.

DVSA monitors the time it takes the manufacturer to fix the affected vehicle, part or accessory, and expects manufacturers to carry out these repairs as soon as possible.

The agency is also urging drivers to report 'serious safety defects' to the manufacturer as soon as they become aware of them. These are defects in the way the vehicle is designed or made that’s likely to cause injury or death, and happen suddenly and without warning. Things that can be found during routine maintenance and servicing, or are caused by misusing the vehicle, aren't classed as serious safety defects.

Any driver can follow this up with a report to DVSA if they aren’t satisfied with how the manufacturer is dealing with their concerns, and DVSA will investigate it and tell the driver what action is being taken. This can be done at www.gov.uk/vehiclerecalls, where drivers can also find out more about the process.

Click here for safety and risk management best practice and procurement insight

Leave a comment for your chance to win £20 of John Lewis vouchers.

Every issue of Fleet News the editor picks his favourite comment from the past two weeks – get involved for your chance to appear in print and win!

Login to comment

Comments

No comments have been made yet.

Compare costs of your company cars

Looking to acquire new vehicles? Check how much they'll cost to run with our Car Running Cost calculator.

What is your BIK car tax liability?

The Fleet News car tax calculator lets you work out tax costs for both employer and employee