Fleet News

BCA outsources incident management to FMG in three-year deal

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FMG has been awarded a three-year contract to provide end-to-end company car incident management services to BCA’s fleet of 700 cars.

BCA has been aiming to simplify the incident process for its company car drivers, and maintaining a focus on downtime management and cost reduction, according to group procurement and business change director Matt Sutherland.

“By forming this strategic partnership with FMG, we gain access to an established and proven network of repairers with multiple repair options and the advanced skills, equipment and professional accreditations to provide a high quality repair at the right price without delay," he said. "We are delighted with the solution FMG has put in place.” 

FMG’s managing director Harvey Stead added: “We are delighted that BCA have entrusted us to reduce all associated incident costs within their fleet.

“No two businesses have the same fleet incident requirements and, as an outsourcing specialist, we have the ability to truly tailor our solutions to meet our customers’ individual requirements.

“BCA’s unique solution is testament to the knowledge of our people, the flexibility of our in-house designed and managed technology platform and the strength of our repair partnerships.”

Through quality assured systems and professional ISO certifications, FMG manages the lifecycle of incidents to help reduce their frequency and impact.

When incidents do occur, FMG’s approved network of vehicle repairers carry out repairs to BS-10125, the technical quality standard for the process of vehicle body repair.

 

 

 

 

 

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