Fleet News

Marshall, Inchcape and Sytner sign up to new AFP standard

Row of cars

Marshall, Inchcape and Sytner have become the first motor retailers to sign up to the new Dealer Standard from the Association of Fleet Professionals (AFP).

The voluntary 28-point accreditation – launched at the end of February - is designed to ensure that fleet cars and vans are delivered in excellent condition to the end user, the driver is shown how the vehicle works and treated courteously, said the AFP.

Paul Hollick, chair at the AFP, said: “We’ve been very pleased with the initial response to the launch of the Dealer Standard and to have three such large and well-respected motor retailers become part of the initiative so quickly is very gratifying.

“Our intention was always that the Standard should become used right across the industry by all dealers that work with fleets and the commitment of these organisations represents an excellent start towards that objective.”

Hollick added that several other dealer groups had also expressed interest in joining the programme and their names would be announced as they signed up in the coming weeks.

“Furthermore, we are also talking to a number of vehicles leasing companies who are keen on making the standard part of the obligations of their preferred dealer supplier networks, which would create substantial additional momentum,” he added.

Marshall served as part of the consultancy process when the AFP was creating the Dealer Standard.

Zoe Lawson, head of corporate sales at Marshall, said: “From the outset, we believed that this was an excellent idea that would help to ensure that fleet customers across the motor industry received an excellent level of service and we’re very happy to now be part of the scheme following its launch.”

Further details about the AFP Dealer Standard can be found here or by e-mailing administration@theafp.co.uk.

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