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North Wales Police select FMG as vehicle recovery manager

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FMG has been awarded a three-year vehicle recovery contract by North Wales Police, with the option to extend up to five years.

The contract, which starts in January 2016, also incorporates Lancashire Constabulary, Cumbria Constabulary and Lincolnshire Police.

FMG will take responsibility for managing the recovery, storage and disposal of vehicles that have been abandoned, stolen, involved in collisions, or crime, and the recovery and roadside repair of police vehicles.

This will amount to approximately 22,000 new recovery requests per year for FMG.

FMG already manages the provision of a recovery, storage and disposal scheme for Police Scotland which commenced in January 2015, and operates as vehicle recovery manager on behalf of Highways England, taking responsibility for recovering vehicles over 5,000 miles of England’s motorways and A-roads.

From their secure control centre within their Huddersfield headquarters, FMG’s police-vetted control centre agents have demonstrated their experience in managing police requirements including the understanding of regulations and guidelines specific to different forces.

John Catling, customer service delivery director at FMG, said, “Having managed vehicle recovery contracts for a number of forces, we are delighted to have secured this opportunity to once again demonstrate our ability to reduce costs, mitigate risks and free up resources for the police.

"Substantial contracts like this support the sustainability of our network of specialist recovery operators, whilst reinforcing our commitment to improving the flow of traffic on Britain’s roads and making our roads safer for all who use them.” 

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