Multileasing, a leading independent vehicle finance and fleet management broker, is outsourcing its incident management service to FMG.
The new three-year contract will support the Devon-based broker’s leasing and contract hire customers with instant access to a comprehensive end-to-end incident management solution, which includes first notification of loss, accident damage repair, non-fault hire and uninsured loss recovery.
Iain Luck, managing director at Multileasing, said: “We know that managing a fleet can be challenging and we are committed to supporting our customers with a range of services to help streamline their fleet and free up their valuable time. Through our new partnership with FMG, customers will make just one call, post-incident, to activate a fast and efficient repair, delivery of a replacement vehicle and proactive management of any insurance claims- so they can get on with running their business rather than their fleet.”
Multileasing has provided a fleet consultancy service for over 20 years and has ambitious growth plans for its current fleet of 2,200 cars and vans.
Harvey Stead, sales director at FMG, said: “An increasing number of fleet leasing brokers are now reaping the significant benefits of partnering with an outsourced incident management business, which allows them to focus on their core activities and growth.
“We look forward to operating on behalf of Multileasing to provide their customers with a seamless and highly efficient resolution to any incident, delivered to the highest industry standards.”
FMG has over 30 years’ experience in providing intelligent incident management expertise for a variety of blue chip private companies and public sector organisations, major leasing companies and fleet insurers.