Fleet News

Northgate Vehicle Hire seeks customer feedback to give it the edge

Northgate Vehicle Hire UK head of sales Adam Naylor (seated), with team members after collecting the award

Northgate has long been the bridesmaid at the Fleet News Awards, but finally it claimed the title of rental company of the year at the 2022 ceremony.

Over the past couple of years, it has undergone something of a business transformation, launching a suite of new products and services that, it says, are pitched perfectly to meet the needs of its customers.

How does it know? It asks them.

A recent fleet survey revealed that safety was a major concern. Consequently, last month Northgate launched SafeDriver, a risk assessment and training programme, complemented by compliancy checks and insight dashboards, all bundled together into one handy package.

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