Fleet Manager

MPI have a requirement for a Fleet Manager to work in Leconfield, Beverly, East Riding of Yorkshire.HU17 7LX

Rate of pay to be discussed on application

Length of Contract: 6 months

Security required: (SC) BPSS, DBS, ITAR

Hours: 37 per week

General Description of the Job:

The purpose of this role is to provide the first line management capability for our operational organisation. They ensure the delivery teams have the people, tools and processes they need to safely deliver outputs against the plan(s). Additionally, to manage the fleet management capability of the DST vehicle fleet. This role manages the service category ensuring the services provided are contractually and legally compliant, performing and meeting customer expectations. The role manages a team that provide an end-to-end fleet management service; including demand management, maintenance forecasting, handover/takeover of vehicles and the upkeep and management of data within internal and customer Management Information Systems (MIS).

Main Tasks:

What the Post Holders Responsibility is

People

Leading recruitment activities for roles in team (e.g. ATR submissions, conducting interviewing, ordering equipment/assets, completing new starter / induction processes)

Leading exit activities for team members (conducting exit interviews, equipment/asset collection/return, completing leaver processes)

Conduct line manager activities in grievance and disciplinary procedures in line with policy (conducting investigations, lead hearings, first level outcome/decision maker)

Managing employee welfare (providing information and support, hearing and addressing concerns and escalating where appropriate)

Managing performance of team members in line with policies (conducting informal reviews, objective setting, PDR processes, recognition of good performance / leading poor performance procedures)

Managing capability procedures of team in line with policies

Managing absence procedures in line with policy (conduct return to work interviews, home visits, use of occupational health, supporting return to work reasonable adjustments as required)

Managing capacity of team to meet planned delivery (planning for annual leave, training, use of overtime)

Delivering communications to team

Managing skills and competencies records of team

Allocating resource efficiently to deliver Direct Labour Utilisation (DLU) and overtime targets

To provide management cover for other Supervisors as required

To ensure people under their control are following all HSE procedures

Tools

System administration – ERP, safety near misses, asset management, quality.

Learning Management System (LMS)

Ensuring work areas remain safety compliant

Ensuring staff have and comply with PPE requirements

Manage equipment lifecycle (ordering, calibration, disposal)

Process

Updating of visual plans / charts / information to inform operative staff where they are against output plan(s)

To lead projects that continually improve the Fleet Management service, capability and customer offering

To monitor performance of the service category and react to signs of failing performance

To allocate resource to achieve the output in the most efficient way

Monitor the fleet demand plans and react to changes

Provide senior interface between Fleet and supporting functions (e.g. Planning, demand management, workshops)

Produce internal reports on performance

To assist in new business (tender writing support, negotiations, advice/guidance)

To lead by example in adhering to company processes supporting on-going ISO 9001 (2015) certification

Owner of approved processes in respective business area

To encourage and drive innovation and improvements into production area(s)

Ensuring company processes are adhered to

To conduct weekly safety tours of their area(s)

The post holder has Accountability for;

Ensuring teams are sufficiently resourced with Suitably Qualified and Experienced Personnel (SQEP) to;

Accountable for the delivery of the Fleet performance in line with KPIs

Leading improvement / recovery plans for failing fleet management contracts

Raising concerns of non-compliance or potential KPI failure up chain of command

Producing relevant reports for review

Ensuring disciplined use of fleet management tools/software across teams

Ensuring MIS are managed correctly to maintain data integrity

Ensuring metrics of fleet management are communicated accordingly

Ensuring H&S standards are followed including use of PPE, safe working areas, near miss reporting and accident reporting

Managing their people using supporting processes/policies

Ensuring company processes are regularly reviewed and submit suggested amendments where appropriate

Ensuring suitable cover is provided/communicated during periods of absence

Ensuring company processes are adhered to

The post holder has delegated Authority for;

Authority to request job offer be made to candidate for Fleet Support level roles to Workshop Manager level following recruitment process

Authority to order tooling, uniforms and PPE for team in line with delegated authority limits

Authority to approve or reject staff absence requests for team (Annual leave, special leave etc.) in line with policy

Authority to request internal or external training via Learning & Development and/or Technical Training Departments in line with policy

Authority to authorise travel and subsistence claims for team in accordance with delegated authority levels

Ability to approve IT requests for (or on behalf of) team

Authority to raise FM requests

Authority to request ad-hoc purchases in line with delegated authority levels

Authority to submit Ovation Nominations

Authority to stop work where activity is deemed unsafe

Authority to manage flexible working hours arrangements including the removal of individuals entitlement where appropriate

The post holder will be measured by indicators including;

Fleet management contracts to comply with individual KPIs

Produce consolidated reports of fleet status / metrics

Producing internal performance reports

Producing external customer reports as require

Technical Experience and Qualifications

Educated to Level 2 in National Qualification Framework (NQF) as a minimum (Intermediate apprenticeship, Level 2 NVQ, or equivalent workplace experience)

Completed (or working towards) first line manager training modules (internally delivered)

Completed (or working towards) British Safety Council Level 2

Competent PC user (MS Office, MS Outlook, SharePoint, ERP system)

Skills requirements:

Competent PC user (MS Office, MS Outlook, SharePoint, ERP system

Ability to manage people, individuals and teams

Ability to multi-task

Ability to challenge and have awkward conversations

Ability to make rational decisions based on information available

Ability to manage allocated budgets

Ability to make prioritisation decisions with limited resources

Ability to react to changing demands

Behavioural requirements:

Demonstrates alignment with Company guiding principles

Promotes and advocates the ‘Company Behaviours and Expectations’ for managing safety

Promotes and advocates Company Respect principles Promotes and advocates Company security (physical and electronic) principles

Demonstrates buy-in to vision, mission and goals

Demonstrates ability to manage people fairly, with respect and as individuals

Demonstrates ability to motivate others

Demonstrates awareness of and ability to work collaboratively with Trade Unions

Training and tools requirements:

Company Picasso account Systems access - ERP System, Airsweb, AIMS, FM Works, RCA requests, Qlikview, Concur, Learning Management System (LMS), JAMES

Mobile phone

Skills matrix

Capacity planning tool

Training

First line management modules

British Safety Council Level 2

IT Systems training

Continuous Improvement (CI) tools