CAREER development is important for a number of reasons. Employees have the opportunity to learn new skills and it increases staff retention, which in turn reduces costs for the business.

Managers can complete a number of measures to ensure they gain the most from their workforce. Training is one aspect which can aid career progression.

Research company PHP claims employee training is vital for career progression. A company spokeswoman said: ‘Trained staff work better as part of the team and feel more valued. Staff empowerment is an essential part of both personal and professional development.

‘Below average staff do not purposely pass on negative vibes, but customers will pick up on them, which will make the first impression of your company a negative one.’ PHP has created a four-point checklist (below) designed to help managers and employees maximise career opportunities.

Checklist for maximising career opportunities

1. Get it right from the start – ensure you have the right person with the right skills and temperament for the job

2. Personal training and development sessions – understand what your staff need to learn to progress and remain unchallenged. Understand and manage their expectations of you in a positive manner

3. Pathway planning – put in place a personal training route map for each of your team, train people in advance of their career path

4. Skills matrix – once you have agreed a development strategy, make sure that the correct training is scheduled. Aim to have regular meetings to discuss organisational opportunities