ASKING drivers to ‘read the handbook’ is an almost impossible task because most guides are more than 400 pages long and information is difficult to find.

The London West meeting of ACFO, the fleet operators association, heard that some members issued single-page briefing sheets covering the most important issues drivers need to know about.

This includes explaining to drivers the importance of using the right oil when topping up. Putting in the wrong oil can reduce service intervals and lead to damaged engines.