Online service and maintenance booking in real time for company car and van drivers using 1link Service Network is being launched this month.
The feature is part of a new product, Microsite+, and is potentially available to all two million drivers whose fleet vehicles are serviced and maintained through the e-commerce platform.
Microsite+ is aimed at both corporate fleets and vehicle leasing companies that use 1link Service Network, and can be branded with individual corporate identities.
A key feature is Automatic Booking Acceptance, meaning that all bookings are accepted in real-time and the driver never has to wait for information on the next available slot. Once a booking is confirmed the driver receives a confirmation via text and e-mail.
Fleets can also maintain greater control over which service and maintenance providers they use with a tool called Driver Direction. This means that the fleet manager can determine the type and number of dealers that a driver can go to based on franchise or non-franchise, geographical and commercial considerations.
1link Service Network is the industry standard e-commerce platform for processing of motor service and maintenance. It is used by fleets totalling more than two million vehicles to trade with more than 16,000 franchise dealers, independent garages and fast fits.