Pendragon Contracts, the contract hire division of Pendragon, has maintained its Investors in People accreditation for the fifth consecutive year running, following a recent group-wide assessment.
The assessment team recognised the company’s high employee engagement and interactivity, which are known to be key ingredients leading to good business practice.
In addition, there was praise for Pendragon Contracts’ training programme which embraces in-house leadership development, provision of learning opportunities via NVQs and the use of manufacturer ride and drive events to ensure all staff are equipped with a good understanding and knowledge of vehicle marques and models.
It also acknowledged the organisation’s appraisal systems and in-house communication, highlighting the company’s graduate recruitment programme which has employed and developed several new team members over the past five years.
The assessor specifically recognised the fleet management company’s ‘open door’ policy which enables staff to discuss their personal professional development in a proactive and constructive environment.
Neal Francis, managing director of Pendragon Contracts, commented, “As the company continues to grow, it’s gratifying that the structures and procedures we have in place continue to support the development of our employees leading to continued best practice and strong customer service, aligned to Pendragon Group’s core vision and values.
“This renewed accreditation reinforces our commitment to ongoing training and development to meet our business objectives and ensure we continue to support our customers with a flexible, reliable and professional service offering.”