Car crime is "on the verge of being decriminalised" because forces have "almost given up", according to an HM Inspectorate of Constabulary (HMIC) investigation of police forces in England and Wales.
The report found victims of car crime were being asked questions by call-handlers to assess the likelihood of their crime being solved.
The UK vehicle rental industry suffers an estimated 1,500 vehicle thefts each year and the British Vehicle Rental and Leasing Association (BVRLA) has developed its own Stolen Vehicle Reporting Guidelines to help members report thefts and ensure that police forces are provided with the right evidence and information to conduct an investigation.
The Association of Chief Police Officers and forces up and down the country have been made aware of this information, but it is falling between the cracks as more and more crime-reporting and administrative functions are outsourced.
“Vehicle theft or fraud is one of the biggest problems facing the rental industry, but our members are largely being left to fend for themselves,” said BVRLA chief executive, Gerry Keaney.
“We need police forces to take cases of vehicle crime seriously and adopt a much more ‘joined-up’ approach to working with other constabularies.”
“Rental companies are not time-wasters – they know when a vehicle has been stolen and are prepared to work closely with police to solve these crimes.”