Fleet News

Kia to re-open workshops and start taking vehicle orders

Kia dealership

Kia dealerships will be re-opening workshops to carry out servicing, repairs and MOTs, after closing facilities at the start of the coronavirus lockdown.

All work will be carried out with the highest standard of hygiene to ensure the surfaces of all vehicles are clean before its return, said the vehicle manufacturer.

To support customers during the Covid-19 pandemic, Kia UK says it will also honour valid warranty claims for repairs that could not take place before the expiry of the vehicle’s warranty due to government lockdown rules.

For customers who have a Kia Care service plan, this will remain valid regardless of when the services are undertaken, it said.

Furthermore, Kia says dealers are ready to start taking remote orders during lockdown. Although dealership showrooms will remain closed until Government advices changes, customers can get in contact with their local dealer to place an order.

The Department for Business, Energy & Industrial Strategy said: “Dealerships are all able to continue to sell cars remotely and deliver cars, as long as they follow our clear guidance from Public Health England to protect both employees who cannot work from home and their customers.”

The Prime Minister, Boris Johnson, will set out plans on Sunday (May 10) to start lifting the lockdown, which was introduced on Monday, March 23.

However, vehicle collections and deliveries are already underway at Holdcroft Group Fleet. It began operating on Wednesday, April 29, after adapting processes to provide a contactless home delivery service during the COVID-19 pandemic.


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