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CCIA: Renault fleet team expands to better serve customers

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What’s new for 2016?

Mark Dickens, head of fleet sales operations and remarketing at Renault, said: “The all-new Mégane, which was showcased at Company Car in Action. Then in the autumn we’ll see a facelifted Clio introducing a dCi110 engine and the all-new Scenic launch in the UK.”

What are your hopes for 2016?

“A great launch for the all-new Mégane and all-new Scenic. I’m also looking forward to seeing our dealer network grow further to help achieve our GO5+ objectives.”

What new initiatives are you introducing for fleets?

“Renault expanded its key account management team in the last 12 months to help cope with increasing demand. 45% of Renault dealers now have dedicated business sales people, of which almost half are Pro+ major fleet centres.

“Renault also now has a dedicated field team of six SME direct sales area managers. In line with Renault’s range renewal, Renault has also expanded its Renault Business Hub to encompass a central team of fleet account executives who are on-hand to answer product and fleet specific queries and sales enquiries from SME customers and prospects.”

What’s the biggest automotive issue facing fleets this year?

“Having tax-efficient, low emission, safe, reliable and desirable vehicles on their fleets that have a low TCO.  Something that Groupe Renault is well placed to provide.”

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