The contributions of outstanding performers in the vehicle rental and leasing industry were recognised by the BVRLA at its annual dinner in London.
More than 900 people from the vehicle rental and leasing sector attended the gala dinner, with tributes paid to some of the former officers of the association, which is celebrating its 50th anniversary.
The industry achievement awards were presented to the top performers who participated in BVRLA training or accreditation programmes during 2016.
The final accolades on the night were the industry hero awards, rewarding the unsung stars of the sector who had been nominated by their managers.
The 2017 awards were sponsored by Honda and presented by its head of cars, Phil Webb.
Gerry Keaney, chief executive of the BVRLA, said: “Our awards recognise the very best individuals in the rental and leasing industry.
"Whether it’s the top performers from our accreditation and training courses, or the industry heroes who have gone above and beyond the call of duty, our winners are excellent ambassadors for our sector.”
Industry achievement awards
The Certificate for Rental Operator Skills is a benchmark of quality and an endorsement of professionalism in daily vehicle rental, and the City & Guilds Achievement Award went to Christopher Hume, of Arnold Clark Car & Van Rental, who, with 98%, attained the highest pass mark in the 2016 examinations.
The BVRLA’s fleet consultant development programme was set up eight years ago, and it continues to give senior sales people a greater understanding of the needs of their customer – the typical fleet manager. The top performer in 2016 was Jonathan Ellis from Volkswagen Financial Services, who gained a pass with distinction.
Industry hero awards
Each year, the BVRLA asks its members to nominate colleagues who have shown exceptional levels of service and made measurable contributions to their organisations. A team of BVRLA judges then assess the merits of each entry to name the industry heroes.
This year, the winners were Ashley D’Alanno of Licensed Carriage Hire, Janine Lemon of LeasePlan UK, and Jennifer Thomas of ALD Automotive.