Fleet Manager

NRL are currently recruiting on behalf of one of our leading clients for an experienced Fleet Manager. This is to work an initial 6 month contract at Normandy Barracks, Leconfield.

About The Role:
The purpose of this role is to provide the first line management capability for our operational organisation. They ensure the delivery teams have the people, tools and processes they need to safely deliver outputs against the plan(s). Additionally, to manage the fleet management capability of the DST vehicle fleet. This role manages the service category ensuring the services provided are contractually and legally compliant, performing and meeting customer expectations. The role manages a team that provide an end-to-end fleet management service; including demand management, maintenance forecasting, handover/takeover of vehicles and the upkeep and management of data within internal and customer Management Information Systems (MIS).

Main Tasks:
People

Leading recruitment activities for roles in team (e.g. ATR submissions, conducting interviewing, ordering equipment/assets, completing new starter / induction processes)
Leading exit activities for team members (conducting exit interviews, equipment/asset collection/return, completing leaver processes)
Conduct line manager activities in grievance and disciplinary procedures in line with policy (conducting investigations, lead hearings, first level outcome/decision maker)
Managing employee welfare (providing information and support, hearing and addressing concerns and escalating where appropriate)
Managing performance of team members in line with policies (conducting informal reviews, objective setting, PDR processes, recognition of good performance / leading poor performance procedures)
Managing capability procedures of team in line with policies
Managing absence procedures in line with policy (conduct return to work interviews, home visits, use of occupational health, supporting return to work reasonable adjustments as required)
Managing capacity of team to meet planned delivery (planning for annual leave, training, use of overtime)
Delivering communications to team
Managing skills and competencies records of team
Allocating resource efficiently to deliver Direct Labour Utilisation (DLU) and overtime targets
To provide management cover for other Supervisors as required
To ensure people under their control are following all HSE procedures
Tools

System administration – ERP, safety near misses, asset management, quality, Learning Management System (LMS)
Ensuring work areas remain safety compliant
Ensuring staff have and comply with PPE requirements
Manage equipment lifecycle (ordering, calibration, disposal)
Process

Updating of visual plans / charts / information to inform operative staff where they are against output plan(s)
To lead projects that continually improve the Fleet Management service, capability and customer offering
To monitor performance of the service category and react to signs of failing performance
To allocate resource to achieve the output in the most efficient way
Monitor the fleet demand plans and react to changes
Provide senior interface between Fleet and supporting functions (e.g. Planning, demand management, workshops)
Produce internal reports on performance
To assist in new business (tender writing support, negotiations, advice/guidance)
To lead by example in adhering to company processes supporting on-going ISO 9001 (2015) certification
Owner of approved processes in respective business area

To encourage and drive innovation and improvements into production area(s)
Ensuring company processes are adhered to
To conduct weekly safety tours of their area(s)
The post holder has Accountability for;

Ensuring teams are sufficiently resourced with Suitably Qualified and Experienced Personnel (SQEP) to;
Accountable for the delivery of the Fleet performance in line with KPIs
Leading improvement / recovery plans for failing fleet management contracts
Raising concerns of non-compliance or potential KPI failure up chain of command
Producing relevant reports for review
Ensuring disciplined  use of fleet management tools/software across teams
Ensuring MIS are managed correctly to maintain data integrity
Ensuring metrics of fleet management are communicated accordingly
Ensuring H&S standards are followed including use of PPE, safe working areas, near miss reporting and accident reporting
Managing their people using supporting processes/policies
Ensuring company processes are regularly reviewed and submit suggested amendments where appropriate
Ensuring suitable cover is provided/communicated during periods of absence
Ensuring company processes are adhered to
The post holder has delegated Authority for;

Authority to request job offer be made to candidate for Fleet Support level roles to Workshop Manager level following recruitment process
Authority to order tooling, uniforms and PPE for team in line with delegated authority limits
Authority to approve or reject staff absence requests for team (Annual leave, special leave etc.) in line with policy
Authority to request internal or external training via Learning & Development and/or Technical Training Departments in line with policy
Authority to authorise travel and subsistence claims for team in accordance with delegated authority levels
Ability to approve IT requests for (or on behalf of) team
Authority to raise FM requests
Authority to request ad-hoc purchases in line with delegated authority levels
Authority to submit Ovation Nominations
Authority to stop work where activity is deemed unsafe
Authority to manage flexible working hours arrangements including the removal of individuals entitlement where appropriate
The post holder will be measured by indicators including;

Fleet management contracts to comply with individual KPIs
Produce consolidated reports of fleet status / metrics
Producing internal performance reports
Producing external customer reports as require
What You Will Need:

Educated to Level 2 in National Qualification Framework (NQF) as a minimum (Intermediate apprenticeship, Level 2 NVQ, or equivalent workplace experience)
Completed (or working towards) first line manager training modules (internally delivered)
Completed (or working towards) British Safety Council Level 2
Competent PC user (MS Office, MS Outlook, SharePoint, ERP system)
Security required: (SC) BPSS, DBS, ITAR