Fleet News

Japanese cars shine out in new car survey

A QUALITY survey of nearly 9,000 cars could persuade fleet operators in search of the perfect car to buy Japanese. The latest JD Power research document says nearly eight out of 10 British drivers experience problems with their new cars during the first two years of ownership. And when it comes to customer satisfaction there are no British badged vehicles in the top 12.

Honda is the survey's top maker this year followed by Toyota, Mazda, Subaru, Daihatsu, Mitsubishi, Skoda, Proton, BMW and Nissan. The Japanese also lead the way when it comes to delivery, with Honda winning again.

The report makes disappointing reading for British car makers. More of their customers have reported problems this year than last year - up from 83% to 85% and even further behind the average of 79% for the whole market in 1995 and 1996.

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