Amtrak Express Parcels' Bristol branch has acquired 11 new Iveco and LDV vans as part of its expansion plans.
Amtrak Bristol is a new franchise and the group's owners have replaced several used vehicles with the new fleet. It is now running a 14-strong fleet and has plans to add two more vehicles at the end of the year.
The new fleet is running on a three-year/90,000-mile lease purchase contract and all the vehicles have been modified. Each has slam locks which automatically activate when a door is closed, additional linings and Amtrak livery.
Paul Morris, owner of Amtrak Bristol, said: 'Amtrak has seen a big resurgence in its business recently and with more people buying things over the phone or internet, the demand for deliveries, whether home or office, is growing all the time. We are pleased with the response to the changes as we have had positive feedback. It has all been a very worthwhile investment.'
The group has also invested in new customer service facilities, including a new call-handling system, in a bid to improve home deliveries, alongside a refurbishment of its Bristol offices. Technology improvements include hand-held devices which photograph signatures and new internet booking and tracking facilities.
Bristol-based Amtrak, which is part of a 100-strong franchise network, has appointed a new management team to coincide with the investment. Paul Morris and Tony Foster have taken over the franchised business and plan to expand the group's services with the new fleet and technology.
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