Fleet News

Isuzu Truck signs up to 1link Service Network

Isuzu Truck has signed up to the 1link Service Network e-commerce platform in a new deal.

The company undertook extensive research into the systems available on the market before selecting 1link, seeing it as an ideal fit to allow Isuzu to administer the repair and maintenance packages that its customers can select on their vehicles.

Tony Parker, repair and maintenance manager at Isuzu Truck, said: "Using 1link creates major benefits for all, particularly our customers and our network that provides the support for them.

"All service and maintenance transactions can now be managed easily and efficiently online, and dealers are given access to key information covering parts access, repair time and service job data.

"It will make all service and maintenance actions carried out across the network faster and more accurate for all parties."

The platform was enhanced at the start of 2013 to cater for even the most diverse fleet profile.

A key element in this development was the introduction of a new Scheduling and Compliance Module for the commercial vehicle sector that handles all service scheduling and legal compliance online.

Parker added: "This module was an important part of our decision to sign up for 1link Service Network. It provides a fast and easy way for dealers to support customers and ensures that all of their responsibilities are being met when it comes to compliance."

Isuzu Truck (UK) Ltd was formed in 1996 and since then has grown to have 65 dealers spread across the UK. It is those dealers who can now easily access manufacturer data directly within 1link.

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