Fleet software company Jaama, which celebrates its 10th anniversary this year, is anticipating at least a 10% increase in its workforce to deliver further customer service improvements and product enhancements.
Jaama is continuing to attract public, private and voluntary sector fleets and the contract hire and leasing sector and expanded its customer portfolio by 18% in 2013.
The company currently employs in excess of 40 people and recently strengthened its customer service team with the appointment of Bob Leighfield as customer services manager.
He will be making three further additions to the team early in 2014 as customer service remains high on the company’s agenda.
Additionally a new key account manager will be starting this month to further enhance customer relationships and ensure customers are realising the full potential and power of their systems.
Jaama continues to invest more than £1 million annually to ensure delivery of cutting-edge asset and driver management solutions to businesses.
During 2014 Jaama will reveal new software initiatives, including a recently developed, comprehensive driver risk profiling tool, designed to give a much more accurate picture of a driver, their behaviour and their overall driving risk to the business.
Martin Evans, managing director of Jaama, said: “The growth of Jaama has been on a completely different scale to the business plan we had originally envisaged.
“Growth has been fuelled by a combination of the capability of our software, a dynamic approach and the service we provide to customers. We continue to win a significant amount of new business as a result of referrals from existing clients.”
"Jaama’s long-term commitment to the industry and our appetite for further expansion remains as strong as ever."