Vehicle rental companies are being urged to follow the lead of Britain’s major contract hire and leasing companies and boost their road safety focus by including roadside assistance and motoring first aid kits in all vehicles.
VGroup International, which provides around 300,000 of the packs a year to fleets via contract hire and leasing companies for fitment in new company vehicles, believes many rental organisations are potentially falling foul of their duty of care responsibilities by failing to follow suit.
Martyn Nash, chairman of VGroup International, said fleets typically expect a rental vehicle to be a like-for-like temporary replacement for a leased vehicle. That should also include key accessories to protect the employee.
He added: “Many contract hire and leasing companies equip their vehicles with kits comprising roadside assistance and motoring first aid essentials because that is what their corporate customers expect as part of their duty of care compliance."
Alan Warwick - 20/02/2016 10:04
Clearly this company knows little of the operating procedures of a Daily Rental company - yet another item to be checked on return! Customers resent every second at check-in and staff ensuring extra items are still intact will not thank management for yet another item.