Chevin Fleet Solutions has launched a new online training resource site, Chevin Academy, to help fleets learn how to make the most of their software.
Consisting of a library of video tutorials, the resource has been developed to cover frequently asked support questions about the company’s core FleetWave system as well as offering guidance about how to maximise its potential.
With the help of Chevin fleet customers, the academy has been developed over the past two years and is now being made available to users across the globe.
Ashley Sowerby, managing director of Chevin, said: “Over the past few years, we have found that tutorial videos are usually the best way to guide customers through answers to common questions or to make their fleet software use even more effective.
“The videos that we have created have been very well received and we are sure that the academy will quickly become recognised as a valuable resource for users.”
FleetWave customers can currently access more than 70 tutorial videos via Chevin Academy.
They can also provide direct feedback on the content and log their own video requests.
Ashley added that the launch of the academy was part of a general strategy to increase the level of support offered to Chevin users, including the recent 'rebooting' of its customer support team with a new structure and new appointments.