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Hitachi Capital signs remarketing and Inspect and Collect deal with Manheim

Hitachi Capital Vehicle Solutions has renewed its remarketing deal with Manheim for the next three years, which will see over 7,500 vehicles per year offered through physical and online auction channels.

Manheim has also agreed a new deal to supply its industry-leading Inspect and Collect solution to Hitachi Capital Vehicle Solutions from June, with its professionally-trained team members delivering a complete inspection, condition appraisal and vehicle collection service for Hitachi Capital’s customers.

Manheim handles 99% of Hitachi Capital’s vehicle disposals, including cars, vans and HGVs.

Hitachi Capital has operated in the contract hire and leasing sector for more than 30 years, supplying virtually every type of vehicle.

Manheim’s Inspect and Collect service includes a comprehensive and transparent damage capture and recharge process, which is critical for asset protection from a residual value perspective.

Manheim’s vehicle inspectors are now able to carry out gradings at the roadside, meaning that its clients receive more detailed vehicle condition information much earlier in the remarketing process.

For end users, Manheim’s Inspection Services team ensures that customer satisfaction is paramount for those having their end of contract vehicle collected, with the full service offering having been accredited by the Institute of Customer Service.

Roger Holder, strategic remarketing manager Hitachi Capital, said: “We continue to be impressed by Manheim’s performance and constant innovation, such as delivering the UK’s first ever offsite commercial vehicle auction at our operations HQ in Wiltshire.

“We are pleased to be strengthening our relationship with Manheim through the implementation of its Inspect and Collect solution and look forward to the continued success of this important partnership.”

Tim Hudson, managing director of Inventory Solutions at Cox Automotive UK: “We are incredibly proud to have been re-awarded with the prestigious remarketing contract for Hitachi Capital, and also to be broadening our relationship through the new provision of our unrivalled Inspect and Collect solution. Both of these wins are testament to our delivery of exceptional performance to our clients, as well as the highest level of customer service.”

Click here for remarketing best practice and procurement insight

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