Software may be its core business, but FleetCheck ensures system reliability is accompanied by an exceptional support strategy, ensuring it builds a clear understanding of its clients’ fleet needs.
It will never favour a one-size-fits-all approach for the licence checking, fuel and driver management and telematics services it offers. This belief has contributed to the Wiltshire-based company achieving a high customer retention rate, sustained over 10 years.
An example of the company’s reputation is the fact it was selected by the Freight Transport Association to provide a software platform for its Van Excellence Small Fleet programme.
And FleetCheck technology has helped transform the management of North Somerset Council’s 110-vehicle fleet. “The system is so effective,” its fleet manager Carl Nicholson said. “We have been able to free up time and resource equivalent to two full-time employees.” The resource has saved about £40,000 per year in back office costs.
FleetCheck has expanded its services to help clients manage relationships with garages. The garage portal means fleets can forge stronger links with their service, maintenance and repair networks. And the garages can maintain a more active involvement with the management of service schedules and advisory repairs.
From 2016 drivers can also carry out regular safety checks. An app provides the ability to carry out a walk-around check of their car. It’s easy to use – and is a ready-made audit trail.
FleetCheck is also working with a national legal advice provider to create a series of health and safety material to support SMEs in their fleet management compliance.
“We listen, we respond quickly and intuitively to the evolving industry and to the changing and demanding needs of our clients,” says the company “We are fanatical about delivering pioneering fleet management solutions.”
Picture caption: Chairman of the judging panel Christopher Macgowan OBE (left) presents the award to FleetCheck managing director Peter Golding
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FleetCheck’s senior management team understands the needs of its fleet customers and reacts to requests. Its fleet compliance portal was borne out of a need for legal help, particularly among SMEs. FleetCheck proactively contacts customers it believes need additional training or support.