Fleet News

Fleet Assist passes one million maintenance milestone

 Fleet Assist’s head of business Karen Ewer

Fleet Assist has announced that one million vehicles have received maintenance from its service outlets, as the company now targets further growth in 2019.  

Year-on-year growth in the number of companies signing up to use the Fleet Assist network and related services, notably including SMR business vehicle intelligence, means that the number of company cars and vans serviced by Fleet Assist now totals more than one million units.

Continuous expansion has enabled Fleet Assist to build up SMR data to the extent that today a diverse range of organisations utilise the company’s consultancy service.

The information provides fleet car and van in-life expenditure to help establish real world whole life operating cost trends, and SMR cost figures.

Additionally, Fleet Assist’s continuous growth means that network garages are securing an increasing volume of fleet SMR work that keeps workshops busy.

Fleet Assist’s head of business Karen Ewer (pictured) said: “Sophisticated IT systems are now available to drill down and analyse all the data we have captured to provide customers with detailed information on every aspect of each vehicle’s SMR profile during its fleet life.

“Such data is hugely powerful to organisations as they seek to understand how fleet SMR expenditure continues to change and how savings can be made by comparing different manufacturers and models.

“Development of real business intelligence is critical for use by Fleet Assist customers in helping them and their clients - end-user fleets - to drive cost savings and operational efficiencies.”

“Client retention coupled with success in securing new business with both leasing companies and rental firms means that Fleet Assist anticipates further growth in 2019 that will build on new contracts wins in 2018.”

Fleet Assist’s continuous expansion also means that its network of service outlets are seeing a ramping up in the volume of fleet-related SMR business undertaken.

What’s more recent investment by In Town Automotive in diagnostic equipment and technicians’ training means that it has the capability to handle SMR work on the increasing number of plug-in vehicles operated by fleets; and the company has introduced the TechMan garage management system to further improve vehicle workflow and management reporting.

In Town Automotive’s managing director Mike Palmer said: “Fleet SMR work is incredibly important for the business.

"Company car and van drivers who experience our excellent service will then encourage family members and friends to use us thus generating further additional benefit for the garage.

“Growth in the number of vehicles going through the workshops has given In Town Automotive the confidence to further invest in its future.

"That is good news all round and business secured as a result of belonging to the Fleet Assist network is the catalyst.”  






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