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Camera Telematics launches Street Angel Response

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Camera Telematics has launched an accident and claims management app - Street Angel Response - for fleet operators.

The app, which can be downloaded to an Apple or Android smartphone, provides drivers with a range of accident management services, including vehicle recovery, the provision of a courtesy car and legal assistance.

Furthermore, drivers can instantly activate any claims process resulting from an on the road incident by uploading pictures or a video from the scene to display images of damage to the vehicles involved, together with GPS positioning and access to a live advisor who can advise you and preserve best evidence.

Camera Telematics says there are “no hidden costs” with Street Angel Response and “no administration fee”. Also, users will not be charged per incident reported or have deductions made from any uninsured losses that are recovered on their behalf, it says.

For fleet operators and commercial users, Street Angel Response delivers a range of benefits, it says, including reduced vehicle downtime, third party cost control and straightforward implementation and ongoing account management.  

Additional benefits of Street Angel Response include, notification of emergency services if required, vehicle recovery of your damaged vehicle and any belongings inside to a place of safe storage, access to courtesy vehicles if you are at fault, even if your insurer doesn't provide one, and liaison between all insurers, brokers, recovery operators, garages and solicitors involved.

Simon Catt, director of Camera Telematics, said: “We are very excited about the launch of the app, which follows on from the successful launch of our Street Angel advanced onboard digital camera earlier this year.

“We believe Street Angel Response will be the most advanced accident management and claims app available to businesses operating fleets as well as commercial users.

“Not only does the app better protect drivers from any potential fraudulent claims resulting from an incident, but from an accident management perspective, the full suite of features provides drivers with complete peace of mind in the event of an incident on the road.”

Click here for accident management best practice and procurement insight

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