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Volkswagen Financial Services launches car rental service

2017 VW Golf

Volkswagen Financial Services UK (VWFS) has launched a car rental service in the UK.

In the launch phase, three Volkswagen retailers and two Skoda retailers will operate the rent-a-car service from their existing showrooms.

Customers can book a rental online by choosing the retailer they want to collect from, booking the vehicle that they want from a selection of the two brands’ most popular models, specifying the dates they want to hire it for and then paying online.

Mark Forton, director of mobility services at VWFS UK, said “As we see customers moving from ownership to usership we are very excited to launch our first mobility offering to the UK market.”

The service aims to address a number of concerns raised by traditional rental customers, such as unclear damage charges, fuel and excess mileage charges and high-pressure sales techniques at the collection desk.

VWFS has three key areas of service: Vehicle choice, transparent pricing and ease of use.

Throughout 2018, the service will continue to grow with more Volkswagen Group locations offering rent-a-car.

The service is accepting bookings now.



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Comments

  • Sam - 15/08/2018 14:09

    Just read the article and really interested in trying this. Does anyone know which retailers re involved in the launch?

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  • Vakas - 17/08/2018 17:57

    A very interesting and highly lucrative market for VWFS to tap into and what a way for VW to actually bring in more customer through the doors! From working within the rental sector and seeing consumer habits and vehicle preferences the Golf is the number 1 car which people always ask for on the rental desk! It looks like a lot of car rental company's will lose business now that the big boys are getting involved good luck VWFS!

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