Fleet News

Teletrac Navman upgrades package with AI assistant

Vehicle theft

Teletrac Navman Automotive has launched a new AI automated voice assistant. It will help the company to monitor and react faster to vehicle theft.

The Trackstar Automated Response Assistant (TARA) looks for signs of potential break-ins, and contacts owners to ensure their vehicle is in safe hands.

Tara operates within a 24/7 cloud. It can respond to car alarms within a second, responding to multiple vehicle alarms at once, adding to its fleet management solutions.

The AI uses the same technology that is behind Amazon’s Alexa. Its users can ask questions, as well as continually learn what’s normal for each vehicle, and what’s not to offer further protection.

Managing director of Stolen Vehicle Tracking and Traffic Services at Teletrac Navman Automotive, Jonathon Eaves, said: “Every second counts in finding stolen vehicles and it is well proven that the quicker we identify a stolen vehicle, the higher the likelihood is of a swift recovery.

“The introduction of TARA means we can service our customers more effectively and efficiently than ever before, leading to better outcomes for vehicle owners across the country.

“However, for those who still like a personal touch in these sorts of incidences, if you identify your vehicle has been stolen, TARA will transfer you to one of our UK based Emergency Desk theft specialists who will assist you and liaise with the Police to have your vehicle recovered.”

The TrackStar product manages more than 200,000 vehicles and 375,000 alarms each year.

The AI protects OEMs, the leisure market and the general public, offering drivers further protection from vehicle theft.

This technology adds to the already existing analytical services the company provides.

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