Autoglass has been shortlisted as a finalist in the UK Customer Satisfaction Awards 2012. The entry focused on the high quality, friendly approach to customers shown by its contact centre, branch and mobile technician workforce.
Autoglass has scooped the title of ‘Automotive Glass Supplier of the year 2011’, an accreditation awarded by the Institute of Transport Management (ITM) to mark the company’s excellence in customer service, quality of management and innovation.
Autoglass has announced it has reached agreement with two of the largest insurers in the UK. The new partnerships with Aviva and ACM (BGL Group) will see the company become the preferred supplier for vehicle glass repair or replacement.
Autoglass has launched a national recruitment drive in the UK in response to increased demand for its services following the demise of one of its competitors and its continued investment in to customer service.