Rental supplier Green Motion has announced the roll-out of its new customer and staff safety procedures for the collection of a rental vehicle during the coronavirus pandemic.
Green Motion urges the rental industry to address customers’ fears around coronavirus contamination by ensuring vehicles undergo deep cleans after each hire.
Measures implemented over the past 12 months have resulted in higher satisfaction ratings from customers with significant gains made in a variety of areas, including ‘Friendliness’ and ‘Time to Collect’.
Green Motion has implemented a range of new initiatives to improve customer service, including lower damage charges.
Green Motion has opened a new branch in Liverpool as part of a strategy to expand into city centres after establishing sites at all 14 of the UK’s busiest airports.
After a year of becoming the “first” carbon neutral vehicle rental company in the UK, Green Motion will continue its initiative into 2019.
Green Motion has announced the opening of a new Newcastle branch on June 11, just ten minutes from Newcastle Airport.
By Richard Lowden, founder and CEO of Green Motion
A national car rental firm has introduced a new customer service programme that is currently being rolled out across its UK branches.
Rental provider Green Motion has opened its latest UK franchise in Northern Ireland as part of its plans to cover major airports.
Green Motion’s master UK franchise territory has been acquired by Local Car and Van Rental(LCVR), a specialist supplier of goods and services into the UK daily rental industry.
The low C02 car and van hire company Green Motion has announced the introduction of a ‘pay on arrival’ facility for its UK rental customers on its website.
Green Motion, the low CO2 car and van rental company, has announced a new addition to its fleet – the Honda Insight Hybrid.
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