From a standing start, Maurice Elford has delivered outstanding results by understanding the role of the fleet and the needs of its drivers. He has secured buy-in to new initiatives and can show measurable outcomes. The judges were impressed by the appointment of a garage which helps disadvantaged people back into work.
L&Q has undertaken a thorough review of employee needs and how they translate into the fleet policy. It has designed solutions that meet their requirements and has the buy-in at a senior level. Diversity, inclusion and engagement are the key themes at L&Q.